Webhooks

Webhooks let you automatically send data to external services whenever something happens in your processes — like when a process is started, completed, or a specific task is finished.

Use webhooks to connect NextStep with tools like Zapier, Make (Integromat), custom APIs, or any service that accepts HTTP requests.

Supported Events

Event	Description
`process_run.created`	Fires when someone starts a new process instance
`process_run.completed`	Fires when all tasks in a process instance are completed
`process_step.completed`	Fires when a specific task is completed (opt-in per task)

Common Use Cases

Send data to a CRM when a client onboarding process is completed
Create a Slack notification when a new process run starts
Update a spreadsheet with form field data when tasks are completed
Trigger follow-up workflows in Zapier or Make based on process events

Getting Started

Set up a webhook with your endpoint URL
Choose which events and payloads to listen for
Optionally enable per-task webhooks for process_step.completed events

Webhooks are available on paid plans and can only be managed by team admins. You can create up to 5 webhooks per team. See Account & Billing to manage your subscription.