Comments and @Mentions

Add comments to tasks to communicate with your team and keep discussions in context.

Adding a Comment

1. Open a task in a process instance.
2. Scroll to the comments section at the bottom of the task.
3. Type your comment and click Send.

Comments appear in chronological order and show the author’s name and timestamp.

@Mentioning Team Members

You can mention team members in comments to notify them directly:

1. Type @ followed by the person’s name.
2. Select the person from the dropdown that appears.
3. Send your comment.

The mentioned person will receive a notification in their inbox and via email.

Where Comments Appear

• On the task — Comments are visible to anyone who can access the process instance.
• In the inbox — Comments that mention you appear in your inbox under the Comments tab.
• Via email — You’ll receive an email notification when someone mentions you.

Deleting Comments

You can delete your own comments by clicking the delete icon next to the comment. This action cannot be undone.